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Refund and Returns Policy
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KEVLOR Refund & Return Policy
At KEVLOR, we want you to be completely satisfied with your purchase. If things aren’t quite right, we’re here to help. Our policy lasts 30 days from the date of delivery.
| 1. Returns | 2. Refunds |
|---|---|
| To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. | Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are processed within 5-7 business days. |
| 3. Exchanges | 4. Shipping |
|---|---|
| We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@kevlor.com. | Customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. |
How to Start a Return
- Contact Us: Email our support team with your order number.
- Pack It Up: Ensure the item is secure in its original box.
- Ship It: Send the package to our designated return hub (address provided upon request).
- Get Paid: Receive your refund directly to your original payment method.
Need further assistance?
Our team is available 24/7 to ensure your KEVLOR experience is seamless.
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